Refund Policy

Our goal is to ensure you are fully satisfied with every purchase from Danica Manuel Retail Loft. If you encounter any issues with your order, we are here to help and will make the process as straightforward as possible.

• Refunds are available for products that are defective, damaged, or incorrect upon delivery.
• You must notify us within 7 days of receiving your order to request a refund or exchange.
• Items must be in original, unused condition, with tags and packaging intact.

• Contact our team at contact@danicamanuel-loft.com or call +63 919 456 7023 to start the refund process.
• Provide your order number, product details, and photos (if applicable).
• Our team will review your request and guide you through the next steps, including product return or replacement.

• Once your return is received and inspected, we will notify you regarding the approval of your refund.
• Approved refunds will be issued to your original payment method within 7–14 business days.
• Shipping costs are non-refundable unless the error is on our part.

• Personalized, used, or clearance items are not eligible for refunds.
• Gift cards and promotional items are non-refundable.

For any questions or concerns about our refund policy, please reach out to us anytime. We’re dedicated to making sure your experience is positive and your concerns are addressed promptly.